Ripple6 founder Sang Kim says his company has learned a lot from trial and error since the community management system launched under the name Mom Junction in 2007.
In this interview with Robert Scoble, Kim talks about what he’s learned, including how to create what he calls “cloud communities,” how to scale them and how to reward and engage community members.
Find more about the company at http://www.ripple6.com/.
For more about how they do it, check out this interview with Heather Morgan Shott of the Mixing Bowl social network:
