Posts tagged as:

social media monitoring

Truly Understand Your Customers’ Experience with NetBase

June 17, 2010 | Robert Scoble

We often do not think of consumer purchases as emotional experiences. So much of our lives is transactional though. It’s not uncommon for a…

 

The New Marketing Weapon of Choice: Listening

June 16, 2010 | Michelle Greer

A guest post by Michelle Greer. When a company first starts using social media, it’s like watching someone’s dad play with his first video…